Mystery Guest Visits for Beauty Salons and Spas

Don’t Let Your Business Be A Mystery

Elevate Your Salon Experience

Do you know what your clients truly experience? At AB Beauty Recruitment, we specialise in providing comprehensive mystery guest visits designed specifically for beauty salons and spas.

Uncover the Hidden Details

Most clients won’t mention the little things – like worn-out paintwork, malfunctioning toilets, or chatty therapists – because they come to your salon to unwind. Our Mystery Guest service delivers invaluable, honest feedback tailored to your needs. Our detailed reports celebrate your strengths, offer constructive feedback, and pinpoint areas for improvement to help you refine your services and elevate your client experience.

Tailored to Your Business

Our bespoke services are fully customisable. You decide which aspects of your business you want us to focus on during our visits. We offer both one-off and quarterly mystery visits, arriving as regular clients so your staff remains unaware, ensuring authentic feedback.

Areas We Serve

We proudly serve beauty salons and spas across Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, Essex, Northamptonshire, and Oxfordshire.

Comprehensive Feedback

Our mystery guests assess every detail that transforms a good salon into a great one. Our feedback includes, but is not limited to:

• Client Journey

• Treatment Standards

• Cleanliness

• Quality & Comfort of Facilities

• Website Usability

• Branding

• Treatment Price Lists

Transform Your Salon Today

Contact AB Beauty Recruitment to schedule your Mystery Guest visit and start enhancing your salon’s customer experience.